Comprehensive Managed IT Services
Proactive, 24/7 monitoring and support to keep your business running smoothly.
Get a QuoteOur Solutions
Complete IT management so you never have to worry about your technology.
24/7 Monitoring
Continuous monitoring of your servers, networks, and endpoints to detect and resolve issues before they cause downtime.
Proactive Maintenance
Scheduled updates, patches, and system optimization to keep your infrastructure running at peak performance.
Helpdesk Support
On-demand technical support for your team — resolve issues quickly with our responsive helpdesk, available by phone, email, or chat.
Why Choose Us?
Reliable, proactive IT support from a team that knows your business.
- Predictable Monthly Cost — No surprise bills. One flat rate covers monitoring, maintenance, and support.
- Rapid Response Times — Critical issues addressed within 1 hour, routine requests within 4 hours.
- Proactive, Not Reactive — We fix problems before they become emergencies, reducing downtime by up to 90%.
Common Issues We Solve
Frequent Downtime
Unplanned outages costing you money? Our proactive monitoring catches issues early and keeps your systems running.
Missed Updates
Behind on patches and updates? We handle all updates on a schedule that minimizes disruption to your team.
No IT Staff
Can't afford a full-time IT team? Our managed services give you enterprise-level support at a fraction of the cost.
Pricing
Basic Managed IT
$500 /month
Monitoring + maintenance
Advanced Managed IT
$1,000 /month
24/7 support + security
Enterprise Managed IT
Custom
Full IT management with dedicated team
On-Site Support
$250 /hour
+ $75 service call fee
Frequently Asked Questions
Our managed IT services include 24/7 infrastructure monitoring, scheduled system maintenance and patching, helpdesk support for your team, vendor management, and regular health reports. We tailor the scope to your business size and needs.
Critical issues (system outages, security incidents) are addressed within 1 hour. High-priority requests within 2 hours, and routine requests within 4 hours during business hours. After-hours emergency support is included in Professional and Enterprise plans.
Yes. We work with your existing infrastructure. During onboarding, we perform a full inventory and assessment, then integrate your systems into our monitoring and management platform. We'll recommend upgrades only when they make business sense.
What Our Clients Say
Switching to R5I Tech's managed IT was the best decision we made this year. Our downtime dropped to near zero and we no longer worry about updates or security patches.
— Kevin P., Gilbert, AZ
Their helpdesk team is incredibly responsive. My staff can get help within minutes instead of waiting days for our old IT company to call back.
— Sarah M., Chandler, AZ
Let Us Manage Your IT
Focus on running your business while we keep your technology running smoothly.